Cost and Payment FAQs

Do I need to set up an account?

• Yes, when you make your first purchase you will be requested to set up an account.

What happens if I forget my password?

• You can request that your password be reset on the login page.

Can I use my credit card?

• Yes, credit card purchases are encouraged. If a credit card is used, payment is automatic and the registration is deemed automatically complete, which means your registration is guaranteed.

Can I pay by check?

• Yes, you may pay by check. Checks must be made out to “The Bruman Group, PLLC” and should be mailed to The Bruman Group, PLLC 1120 20th Street, NW Suite 740 Washington, D.C. 20036.
• If paying by check, please register by selecting the 'Check Payment/Purchase Order' option at checkout, we will then hold your registration for 30 calendar days. If you register less than 30 days prior to the event, the payment is required 7 days prior to the event or your registration will be cancelled.
• Your registration is not deemed complete until we receive the check payment so your registration is not guaranteed until payment is received.

Can I use a purchase order?

• While you can use a purchase order, that does not complete your registration as payment is required to complete registration.
• If using a PO, please register by selecting the 'Check Payment/Purchase Order' option at checkout. You may email us the PO at orders@bruman.com but your order will not be marked final until payment is received. If you register less than 30 days prior to the event, the payment is required 7 days prior to the event or your registration will be cancelled.

Can I obtain a copy of my receipt?

• Yes, a receipt will be emailed to you when your order has been completed. In addition, you can login to your account and see all your prior orders and print receipts directly from the website.

Can I register more then one person at a time for an event?

• Unfortunately, no. The system provides unique user links so individual registrations are required.

All cancellation or transfer requests must be received in writing as noted below at orders@bruman.com. Request for refunds or transfers for in-person events will be granted according to the following schedule:

• Attendee transfers are permitted at anytime prior to the start of the event.
• Cancellations:
• 30 or more calendar days prior to the event: Requests for a full refund will be granted.
• Between 30 and 7 calendar days prior to the event: Cancellations will be subject to an administrative fee (25%

of the cost) to cover fees and expenses incurred.

• Less than 7 days prior to the event, no refund and materials will be mailed to the attendee.
• Refunds are not granted for no-shows for any reason.

Cancellation FAQs

Can someone else attend in my place?

• If you can no longer make it to the in-person training you originally registered for and would like to send a colleague in your place, please email us at orders@bruman.com with the name of the replacement.

What if the staff member who registered has left the organization?

• We understand staff changes may occur; however, cancellations and transfers are subject to the rules noted above.

For hotel reservations, click here.

What time is registration?

• Registration begins at 12:30 PM. Our event begins promptly at 1:00 PM.

What is included in the registration fee?

• At a minimum, each registrant will receive an emailed copy of the PowerPoint presentation and a printed copy of the new Uniform Grants Guidance.

What do I need to bring? 

• You may wish to bring a laptop or tablet to take notes; however, please make sure your computer or tablet is charged as we can not guarantee that charging stations or plugs will be readily available.

What is the cancellation policy?

• Please check out our Cancellation Policy FAQs.